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Facilitator-led 1 Day Program (Classroom)
eLearning format (Self-paced)
Please refer to Pricing Page for cost per participant
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t. The co-worker who can productively confront his team mate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This course is designed to help give you and your organization that edge.
What Will Participants Learn?
What Topics are Covered?
What’s Included in Your Learning Style?
Learn more about Anger Management Training in the pdf below.