Training Warehouse

Phone: 780-482-4490
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Facilitator-led (classroom) Self-paced eLearning

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780-482-4490 or email: trainingwarehouse@microbusiness.ca

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Training Courses

CAREER DEVELOPMENT

Active Listening Training
Advanced Writing Skills Training
Business Etiquette Training
Business Writing Training
Creative Thinking & Innovation Training
Critical Thinking Training
Goal Setting Training
Managing Pressure Training
Mastering the Interview Training
Research Skills
Self-Esteem & Assertiveness Training
Self-Leadership
Skills for the Administrative Assistant
Time Management: Tools for Peak Performance

COMMUNICATIONS

Communication Strategies
Conflict Resolution Training: Dealing with Difficult People
Conquering Your Fear of Speaking in Public
Conversational Leadership
Critical Elements of Customer Service
Emotional Intelligence
Generation Gap in the Workplace Training
Influence and Persuasion
Leadership Skills for Supervisors
Networking for Success
Public Speaking: Presentation Survival School
Public Speaking: Speaking Under Pressure

HUMAN RESOURCES

Anger Management Training: Understanding Anger
Appreciative Inquiry Training
Branding Training: Creating Your Brand
Building Better Teams Training
Business Ethics for the Office Training
Business Succession Planning Training: Developing and Maintaining a Succession Plan
Change Management Training: Change & How to Deal With It
Conducting Effective Performance Reviews Training
Conflict Resolution Training: Dealing with Difficult People
Conflict Resolution Training: Getting Along in the Workplace
Creating Successful Staff Retreats Training
Employee Accountability Training
Employee Dispute Resolution Training: By Peer Mediation
Generation Gap in the Workplace Training
Giving Effective Feedback Training
Hiring Techniques Training: Behavioral Interviewing
Human Resources Manager Training
Intrapreneurship Training
Managing Across Cultures Training
Managing Difficult Conversations Training
On-boarding Training
Orientation Handbook Training: Getting Employees Off to a Good Start
Performance Management Training
Problem Solving and Decision Making Training
Stress Management Training
Talent Management Training
Team Building Training
Working Smarter Using Technology Training
Workplace Wellness Training

INTERNET MARKETING

Basic Internet Marketing
Building a Brand on Social Media
Building an Online Business
Conducting Accurate Internet Research
Creating a Google AdWords Campaign
E-Commerce Management
Introduction to E-Mail Marketing
Marketing with Social Media
Writing for the Web

SALES & MARKETING

Body Language: Reading Body Language
Branding Training: Creating Your Brand
Building Relationships for Success in Sales
Business Etiquette Training
Call Centre Training: Sales and Customer Service Training for Call Centre Agents
Conference and Event Management
Creating Winning Proposals
Critical Elements of Customer Service
Dynamite Sales Presentations
Essentials for Customer Service Excellence
Influence and Persuasion
Introduction to Customer Relationship Management
Marketing and Sales
Negotiating for Results
Networking for Success
Overcoming Objections to Nail the Sale
Prospecting for Leads Like a Pro
Public Relations Boot Camp
Selling Smarter
Social Selling for Small Businesses
Telemarketing: Using the Telephone as a Sales Tool
Writing Reports and Proposals

SUPERVISORY & MANAGEMENT

Accounting Skills for New Supervisors
Advanced Project Management
Balanced Scorecard Basics
Budgets and Managing Money
Coaching and Mentoring
Conducting Effective Performance Reviews Training
Conflict Resolution Training: Getting Along in the Workplace
Conversational Leadership
Critical Thinking Training
Delegation – Delegating Effectively
Developing a High Reliability Organization
Developing Your Executive Presence
Effective Planning and Scheduling
Employee Accountability Training
Environmental Audit Primer Training
Environmental Sustainability Training
Essentials for Customer Service Excellence
Giving Effective Feedback Training
Intermediate Project Management
Leadership Skills for Supervisors
Leadership: Becoming Management Material
Logistics & Supply Chain Management
Managing Across Cultures Training
Managing Difficult Conversations Training
Motivation Training: Motivating Your Workforce
Performance Management Training
Problem Solving and Decision Making Training
Process Improvement with Gap Analysis
Project Management Fundamentals
Project Management Training
Purchasing & Procurement Basics
Risk Management
Stress Management Training
Team Building Training
The ABC’s of Supervising Others
The Professional Supervisor
Time Management: Tools for Peak Performance
Working Smarter Using Technology Training
Workplace Wellness Training

TOOLS FOR SMALL BUSINESS

Appreciative Inquiry Training
Basic Business Management
Building a Consulting Business
Business Plan Basics
Communications for Small Business Owners
Essentials for Customer Service Excellence
Global Business Strategies
Inventory Management – The Nuts & Bolts
Kickstarting Your Business With Crowdsourcing
Marketing for Small Business
Personal Brand – Maximizing Personal Impact
Small Business 101
Social Selling for Small Businesses
Sustainability & Social Responsibility in Business

WORKPLACE ESSENTIALS

Bullying in the Workplace
Business Ethics for the Office Training
Business Process Management
Celebrating Diversity in the Workplace
Continuous Improvement with Lean
Creating Successful Staff Retreats Training
Crisis Management
Disability Awareness: Employment with Disabilities
Essentials for Customer Service Excellence
Facilitation Skills
How to Manage Anger and Violence in the Workplace
Knowledge Management
Lean Process Improvement
Managing the Virtual Workplace
Safety in the Workplace
Strategic Planning
Workplace Harassment: What To Do
Workplace Wellness Training

Online Only

ENTREPRENEURSHIP

Entrepreneurship – Module 1
Entrepreneurship – Module 2
Entrepreneurship – Module 3
Entrepreneurship – Module 4
Entrepreneurship – Module 5

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Home
Training Courses
Online Courses Available!
Course Pricing and Promotions
Request Training
Canada-Alberta Job Grant
Contact Us

Training Warehouse
Suite 203, Energy Square,
10109 - 106 Street,
Edmonton, Alberta
T5J 3L7

Phone 780.482.4490
Fax 780.488.4950

www.trainingwarehouse.ca