Environmental Audit Primer Training

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Facilitator-led 1 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

This one-day course provides participants with the knowledge and skills to conduct internal environmental audits. Practical, proven techniques for planning, conducting, and reporting on internal environmental audits will be introduced. Case studies based on actual audits will be used to reinforce the concepts and provide participants with practice in applying the principles to situations typically encountered during internal auditing.

What Will Participants Learn?

Explain the different types of audits and the levels of auditing available.
Know the qualifications of auditors and the preparation that they need to conduct an audit.
Understand the basics steps in an audit and how auditors gather information and evidence.
Develop open-ended questions which will help in audit interviews.
Understand the essential aspects of an audit checklist.
Develop an audit checklist based on EMS procedures.
Prepare for an audit.
Use an Internal Audit Noncompliance and Corrective Action Report to record non-conformances.
Understand the corrective action process and its importance in closing out non-conformances.
Gain experience in conducting audit closing meeting

What Topics are Covered?

Auditing
Internal Audit
The Audit
Audit Checklist
Conducting an Audit
Noncompliance and Corrective Action
Audit Closing

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

Learn more about Environmental Audit Primer Training in the pdf below.

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Environmental Sustainability Training

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Facilitator-led 1 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Environmental Management Systems (EMS) involve a set of processes and practices that enable an organization to reduce its environmental impacts and increase its operating efficiency. A well-designed EMS can help an organization address its regulatory demands in a systematic manner thereby reducing the risk of noncompliance. An EMS can also help address non-regulated issues such as pollution prevention, odor management, water usage and energy conservation.

In this one-day course participants will learn about EMS and how it can benefit their organization. Through the use of a Case Study and information they bring about their own company participants will leave with a draft EMS for their organization. It will include organizational Environmental Aspect and Impacts and Objectives and Targets for their organizations significant environmental impacts.

What Will Participants Learn?

Define what an Environmental Management System (EMS) is and the benefits of establishing one in your organization
Understand ‘greenwashing’ and ways that there organization can avoid ‘greenwashing’
Know the six KPI areas as defined by the Eco-Management and Audit Scheme (EMAS)
Know the steps necessary to develop an EMS
Be able to determine the Environmental Impacts and Aspects within an organization
Understand and apply an Environmental Significance standard to organizational Environmental Impacts
Set Objectives and Targets for significant organizational environmental impacts

What Topics are Covered?

Environmental Management
Developing an EMS
Environmental Aspects and Impacts
Environmental Significance
Objectives and Targets

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

Learn more about Environmental Sustainability Training in our PDF

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Conversational Leadership

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Facilitator-led 1 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organization can take action on.

What Will Participants Learn?

Understand the wisdom inherent in encouraging conversational leadership
Describe the four I’s of conversational leadership
Apply the principles of conversational leadership to improve results
Organize a simple World Café as an example of conversational leadership

What Topics are Covered?

What’s In A Word?
Fundamental Elements
The Four-I Model of Organizational Conversation
The Conversational Leadership Framework
World Café

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completIon

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Developing a High Reliability Organization

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Facilitator-led 1 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.

This program will explore how these organizations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organizations in order to create high reliability and continued success.

What Will Participants Learn?

Define the characteristics of a high reliability organization
Define key concepts required for high reliability, including mindfulness and expectations
Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise
Audit activities at all stages to assess the business’ reliability

What Topics are Covered?

What is a High Reliability Organization?
Key Concepts
The Anticipation Principles
The Containment Principles
Auditing for High Reliability
Test Driving

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

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Working Smarter Using Technology Training

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Facilitator-led 2 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffee pot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This program will show you how to leverage technology to work smarter, not harder.

What Will Participants Learn?

Make your workplace a technology-friendly place
Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
Communicate better with the IT department
Make the best software and training choices
Set an IT budget
Set expectations and responsibilities for security and privacy
Keep employees safe and healthy
Develop and implement a system usage policy
Implement policies for dealing with company property
Decide whether or not employees should telecommute
Make telecommuting work
Deal with workplace rage
Address technological issues

What Topics are Covered?

Making your company a technology-friendly place
Conquering computers
Communicating with the IT department
Choosing software wisely and technical training
Setting an IT budget
Security and privacy, including network types
Ergonomics
System usage policies
Taking care of company property
Time-Saving Tools (including telephone, e-mail, and instant messaging)
Telecommuting
Workplace rage
A policies and procedures checklist

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

Learn more about Using Technology to Your Advantage in the pdf below

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Risk Management

Select Your Learning Style

Facilitator-led 1 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Risk management has long been a key part of project management and it has also become an increasingly important part of organizational best practices. Corporations have realized that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings.

The risk management framework provided in this course is flexible enough for any organization. You can apply it to a single project, a department, or use it as a basis for an enterprise-wide risk management program.

What Will Participants Learn?

Define risk and risk management
Describe the COSO ERM cube and ISO 31000
Establish a risk management context
Describe the 7 R’s and 4 T’s that form the framework of risk management activities
Design and complete a basic risk assessment
Determine the appropriate response to risks and create a plan for those responses
Describe the key components of reporting, monitoring, and evaluation of a risk management program

What Topics are Covered?

Understanding risk
Risk management activities
Assessing risk
Responding to risks
Resourcing controls
Reaction planning
Reporting and monitoring
Reviewing and evaluating the framework

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

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Balanced Scorecard Basics

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Facilitator-led 1 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Over the past several decades, organizations have come to realize that success cannot only be measured in dollars and cents. Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth. It only makes sense, then, that we need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! This tool and its related components will help your organization identify, document, plan, and execute a balanced strategic mission. It will also help your organization evaluate and revise its strategic execution.

This program will introduce you to the basics of the balanced scorecard and help you determine if this powerful tool is a good fit for your organization.

What Will Participants Learn?

Define what the balanced scorecard is and its benefits
Describe common balanced scorecard pitfalls & how to avoid them
Determine if the balanced scorecard is right for your organization
Describe the key elements of the balanced scorecard process
Identify a strategy map, tactical action plan, and balanced scorecard
Create a vision statement for the balanced scorecard
Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard
Understand what processes support the balanced scorecard

What Topics are Covered?

Understanding the balanced scorecard
The ingredients for success
Overview of the balanced scorecard process
Creating a project vision statement
Understanding organizational mission, vision, and values
Plans and processes to build
Building balanced scorecard teams

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

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Purchasing & Procurement Basics

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Facilitator-led 2 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Purchasing and procurement functions are about much more than bringing goods and services into an organization. They are the foundation of strong, collaborative relationships with suppliers. Since many companies source products from around the globe more frequently than ever, a procurement manager needs strong capabilities. These skills cannot just be learned on the job: they need to be taught. As well, the value of procurement is now recognized as an integral part of cost control within the organization. In this course, participants will learn the basics of procurement, including what a supply chain looks like, the purchasing cycle, essential tools and strategies for making the best purchasing relationships work, managing bids, and more.

What Will Participants Learn?

Describe what a supply chain is
Describe the procurement department’s role within the organization
Understand the principles of the purchasing cycle
Apply the steps needed for managing a competitive bid process, from the request for proposals or qualifications through to negotiating the contract
Know what it takes to set up a competitive bid for a contract
Defend their position on why a particular supplier should be selected based on an evaluation strategy
Be responsible for managing supplier performance, including controlling quality and setting and monitoring standards
Apply the tools of the procurement trade, from PC-based applications to cloud-based solutions

What Topics are Covered?

Supply Chain Management Basics
The Purchasing Cycle
Purchasing Toolkit
Managing Competitive Bids
Improving Efficiency and Accuracy
Analyzing and Reducing Risk in the Supply Chain
Managing Internal Relationships
Tools of the Trade

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

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Project Management Training

Select Your Learning Style

Facilitator-led 3 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

In this course, you will be walked through the nuts and bolts of project management, from setting priorities to controlling expenses and reporting on the results. You may still have to cope with the unexpected, but you’ll be better prepared.

What Will Participants Learn?

Understand what is meant by a project.
Recognize what steps must be taken to complete projects on time and on budget.
Have a better ability to sell ideas and make presentations.
Know simple techniques and tools for planning and tracking your project.
Have methods for keeping the team focused and motivated.

What Topics are Covered?

What a project is
Project management basics
How projects can help you
A project’s life cycle
Selling and preparing a project
The role of a project manager
Project goals
Laying out a project
Project risks and contingency planning
The work breakdown structure
Planning tools and budgets
Teamwork and development
Communication
Closing out a project
Team meetings
Project presentations

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

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Process Improvement with Gap Analysis

Select Your Learning Style

Facilitator-led 1 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool can help you define problems and identify areas for process improvement in clear, specific, achievable terms. It can also help you define where you want to go and how you are going to get there.

This course will give you the skills that you need to perform an effective gap analysis that will solve problems, improve processes, and take your project, department, or organization to the next level.

What Will Participants Learn?

Define the term “gap analysis”
Identify different types of gap analyses
Perform all stages of the gap analysis process
Create a gap analysis report

What Topics are Covered?

What is Gap Analysis?
The Gap Analysis Process
Supporting Tools
Creating a Gap Analysis Report
Test Driving

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

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