Creating Successful Staff Retreats Training

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Facilitator-led 1 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

A staff retreat can evoke some pretty strong emotions. Dread of a week hanging around with people you would never invite home for dinner. Queasy thinking about throwing yourself backwards hoping your ‘new friends’ will catch you. However, staff retreats still continue even in hard times. Why? Many of the things we really need to get done take longer than the two hours you have in meeting time. As well, the retreat itself can bring about a change in approach not possible sitting in your boardroom for a meeting. This one-day course will give you tools to be able to create staff retreats that are successful and help to bolster productivity, sales and positive workplace culture.

What Will Participants Learn?

Discuss experiences with staff retreats
Know the reasons why staff retreats are conducted
Understand the main staff retreat undertakings categories
Develop and present retreat activities
Identify the critical elements for success of a staff retreat
Develop a planning checklist
Appreciate the keys to running a staff retreat
Develop an evaluation questionnaire
Recognize post-retreat activities that will ensure the continuing success of your staff retreatsRealize your top three take home ideas for creating successful staff retreats

What Topics are Covered?

Staff Retreats
Types of Undertakings at a Staff Retreat
Designing a Staff Retreat
Running the Retreat
Post-Retreat

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

Learn more about Creating Successful Staff Retreats Training in the pdf below

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Working Smarter Using Technology Training

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Facilitator-led 2 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffee pot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This program will show you how to leverage technology to work smarter, not harder.

What Will Participants Learn?

Make your workplace a technology-friendly place
Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
Communicate better with the IT department
Make the best software and training choices
Set an IT budget
Set expectations and responsibilities for security and privacy
Keep employees safe and healthy
Develop and implement a system usage policy
Implement policies for dealing with company property
Decide whether or not employees should telecommute
Make telecommuting work
Deal with workplace rage
Address technological issues

What Topics are Covered?

Making your company a technology-friendly place
Conquering computers
Communicating with the IT department
Choosing software wisely and technical training
Setting an IT budget
Security and privacy, including network types
Ergonomics
System usage policies
Taking care of company property
Time-Saving Tools (including telephone, e-mail, and instant messaging)
Telecommuting
Workplace rage
A policies and procedures checklist

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

Learn more about Using Technology to Your Advantage in the pdf below

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Appreciative Inquiry Training

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Facilitator-led 1 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Do you love those moments of exception, when everything seems to have come together and things are working beautifully? Would you like to create an environment where those rare extraordinary moments become the norm? Then you may just be ready to learn the value of Appreciative Inquiry, also known as AI. AI is a method for implementing change that is rooted in being positive, sharing stories of things that work well, and leveraging people’s strengths and the power of co-creation to initiate lasting, powerful changes that can make an organization the best it has ever been, because of people who care and are committed.

What Will Participants Learn?

Recognize and work with the fundamentals of Appreciative Inquiry
Describe the 4-D’s of Appreciative Inquiry: discovery, dreaming, design, and destiny
Work through a simple Appreciative Inquiry process
Create thoughtful, meaningful questions for their own Appreciative Inquiry initiative
Help organizations review what’s important, what they can become, and how they can get there

What Topics are Covered?

Defining Appreciative Inquiry
Success Principles
The 4-D Model
Test Driving

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

Learn more about Appreciative Inquiry training in the pdf below.

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Managing Across Cultures Training

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Facilitator-led 1 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool.

What Will Participants Learn?

Define what culture is and how it shapes the workplace
Identify how stereotypes shape our perception
Develop useful cross-cultural attitudes
Communicate effectively across cultures
Effectively manage employees from different cultures
Help teams overcome cross-cultural and virtual barriers
Promote acceptance and awareness in your organization to help create a multicultural environment
Leverage the global talent pool

What Topics are Covered?

What Is Culture?
Communicating Effectively
Team Building Across Cultures
Managing Across Cultures
Building a Multicultural Organization
Working with the Global Talent Pool

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

Learn more about Managing Across Cultures in the pdf below

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Intrapreneurship Training

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Facilitator-led 1 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Intrapreneurship has been described as a great way to make beneficial changes to your organization. People can choose to continue with the status quo, or they can work to make a difference in the lives of themselves and others within the company.

Who wants to feel empowered and recognized for their innovative and creative ideas? Who wants to make a difference? If you answered yes to these questions, then this course will help you become energized and ready to push your ideas forward. After you complete this course, you will have ways to get started and implement your plans.

What Will Participants Learn?

Understand the importance of intrapreneurship in today’s economy
Identify the characteristics of an intrapreneur and assess your own strengths
Create an intrapreneurial team within your organization
Understand the process of intrapreneurship
Develop a new product or process idea
Understand the importance of a sales strategy
Create a start-up financial statement

What Topics are Covered?

What is intrapreneurship?
Why is intrapreneurship important?
Characteristics of intrapreneurs
Picking your team
Are you an intrapreneur?
Becoming an intrapreneur
Creating and selling your ideas
The implementation plan
Mock innovation fair

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-Led
Specialized course materials and resources
Personalized certificate of completion

Learn more about Intrapreneurship Training in the pdf below

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Workplace Wellness Training

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Facilitator-led 2 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on the right track! With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This course includes all aspects of designing or upgrading a program, from concept through implementation, to review.

What Will Participants Learn?

Describe the necessity of workplace wellness programs
Create program elements that reflect the needs of employees and the objectives of the organization
Select program elements that fit the context of current operations
Establish implementation and evaluation strategies

What Topics are Covered?

The case for wellness
Building the foundation
Gathering support
Gathering data
Performing a needs analysis
Key program elements
In-depth case studies
Implementing your workplace wellness program
Reviewing the plan
Evaluating and reporting results

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-led
Specialized course materials and resources
Personalized certificate of completion

Learn more about Workplace Wellness Training in the pdf below

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Orientation Handbook Training: Getting Employees Off to a Good Start

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Facilitator-led 2 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

An effective human resource professional knows that managing employee performance is more than responding to problems, conducting performance reviews, or hiring staff. Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached.

A thoughtful new employee orientation program, coupled with an employee handbook (or website) that communicates workplace policies, can reduce turnover and those reductions save your organization money. Whether your company has two employees or a thousand employees, don’t leave employee retention to chance. Engage them from the moment they are hired; give them what they need to feel welcome, and let them impress you with what they bring to your company. This program is just the start that you need!

What Will Participants Learn?

How important an orientation program is to an organization
The role of the human resource department in the orientation program
How the commitment curve affects both new employees and their managers
What companies can do to deliver their promise to new employees
The critical elements of effective employee training
The importance of having an employee handbook for new and long-term employees

What Topics are Covered?

Finding, hiring, and keeping good people
Building employee commitment and engagement
Fast-track orientation
Designing a successful orientation program
The commitment curve and obtaining buy-in
Employee training and adult learning
Working with external providers
Helping people make connections
Creating employee manuals

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-led
Specialized course materials and resources
Personalized certificate of completion

Learn more about Orientation Handbook Training – Getting Employees Off to a Good Start in the pdf below

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On-boarding Training

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Facilitator-led 2 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee does leave, it usually costs about three times their salary to replace them. You can greatly increase the likelihood that a new employee will stay with you by implementing a well-designed on-boarding program that will guide the employee through their first months with the company. This program will explore the benefits of on-boarding, show you how to design an on-boarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program.

What Will Participants Learn?

Define on-boarding and describe how it is different from orientation
Identify the business benefits of on-boarding
List the factors that contribute to a successful on-boarding program
Build a team to create an on-boarding program
Prepare a vision statement and goals for an on-boarding program
Design a framework for an on-boarding program that includes program setup, various types of training, games, progress tracking, follow-up
Customize your on-boarding framework
Identify which metrics you should track to evaluate program results
Create a branded, unique program

What Topics are Covered?

Defining On-boarding
Creating the On-boarding Steering Team
Gathering Supporting Information
Setting Goals
Developing the Program
A Personal On-boarding Plan
Customizing the Framework
Measuring Results
Branding the Program
On-boarding Executives
Understanding Employee Engagement
Ten Ways to Make Your Program Unique
Fun and Games
Case Study Analysis

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-led
Specialized course materials and resources
Personalized certificate of completion

Learn more about On-boarding – Tools for a Successful Program in the pdf below

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Human Resources Manager Training

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Facilitator-led 3 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This training program will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).

What Will Participants Learn?

Discuss current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
Write job specifications and identify core competencies.
Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques.
Get new employees off to a good start.
Understand compensation and benefits.
Maintain healthy employee relations.
Make performance appraisals a cooperative process.

What Topics are Covered?

Defining human resources
Skills inventory and job analysis
Position profiles and job descriptions
Finding candidates and advertising guidelines
Preparing for and conducting the interview
Employee orientation and on-boarding
Planning training and external providers
Performance reviews
Attendance management and diversity
Privacy issues and compensation and benefits
Managing disciplinary issues and termination
Exit interviews

What’s Included in Your Learning Style?

Self-paced eLearning OR
Interactive class environment – Facilitator-led
Specialized course materials and resources
Personalized certificate of completion

Learn more about Human Resources Manager Training in the pdf below

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Hiring Techniques Training: Behavioral Interviewing

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Facilitator-led 2 Day Program (Classroom)

eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This program will give you the skills and tools to hire successful candidates.

What Will Participants Learn?

How to recognize the costs incurred by an organization when a wrong hiring decision is made
Ways to develop a fair and consistent interviewing process for selecting employees
How to prepare better job advertisements and use a variety of markets
How to develop a job analysis and position profile
How to use traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions
Communication skills that are essential for a skilled recruiter
How to effectively interview difficult applicants
Ways to check references more effectively
Basic employment and human rights laws that can affect the hiring process

What Topics are Covered?

History of the interviewing process
The recruitment and selection process
Cost analysis
Job analysis and position profiles
Finding candidates and advertising guidelines
Screening resumes and performance assessments
Problems recruiters face and interviewing barriers
Non-verbal communication and types of questions
Traditional vs. behavioral interviews
The critical incident technique
Difficult applicants
Interview preparation and format
Scoring responses and checking references
Human rights