The Professional Supervisor

Select Your Learning Style

Facilitator-led 3 Day Program (Classroom)


eLearning format (Self-paced)

Please refer to Pricing Page for cost per participant

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This program can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!

What Will Participants Learn?

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.

What Topics are Covered?

  • Adjusting to your role
  • Action-centered leadership
  • Making plans and setting goals
  • Defining leadership
  • The Situational Leadership Model®
  • What’s your type? How about mine?
  • Team building tips
  • Communication skills and motivating employees
  • Orientation and on-boarding
  • Training tips and tricks
  • Providing feedback and doing delegation right
  • Dealing with conflict and managing discipline issues

What’s Included in Your Learning Style?

  • Self-paced eLearning  OR
  • Interactive class environment – Facilitator-led
  • Specialized course materials and resources
  • Personalized certificate of completion



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